Effective date: October 22, 2026

These Terms of Service apply to the website, classes, camps, parties, and events offered by Open Window Studio LLC, 7873 St. Vrain Rd., Longmont, Colorado.

By using our website or registering yourself or your child for a program, you agree to these terms and to our Privacy Policy. If you register a child, you agree on your child’s behalf and confirm you are their parent or legal guardian.

Registration

• Registration is completed online through Sawyer, our registration and payment platform, or directly with the studio.
• A spot is reserved once registration and payment are complete. Classes and camps are first come, first served.
• While we sometimes make exceptions, please choose programs that match the listed ages. We may suggest a different program if one is not a good fit.
• You agree to give accurate information, including emergency contacts and any health or allergy needs, and to keep it up to date.
• We may cancel a registration that was made in error or that does not meet program requirements, with a full refund.

Payments, Cancellations, and Refunds

Payment is due at registration unless a payment plan is offered. Prices include all standard materials unless noted.

Refund Policy

• Within 24 hours of registering: Full refund.
• 14 or more days before the start date: Refund of the amount paid, minus the card processing fee and the deposit (summer camps only).
• Fewer than 14 days before the start date: Studio credit for the amount paid, minus the deposit (summer camps only).
• After the program starts: No refund. If we can fill your spot, we will offer a partial studio credit.

• Missed classes: Classes missed by the student are not refunded. Make-ups are offered when space allows.
• Transfers: You may transfer a spot to another student of the right age before the program starts.
• Studio credit may be used for any program and expires 12 months after it is issued.
• To cancel, email us. The date we receive your email is the cancellation date.

If We Cancel or Change a Program

• If a class or camp does not reach minimum enrollment, we will let you know before it starts and offer a full refund or a transfer.
• If we cancel a session because of weather, illness, or an emergency, we will offer a make-up session or a prorated studio credit.
• We may substitute an instructor or adjust a project when needed. The program will stay similar in content and quality.
• We follow St. Vrain Valley School District closures for severe weather.. We will notify families by email or text as early as we can.

Drop-Off, Pickup, and Safety

• Please walk your child in and sign them in, and arrive no more than [10] minutes before the program starts.
• Children will be released only to a parent, guardian, or an adult listed as authorized for pickup. We may ask for photo ID.
• Please pick up on time.
• Our studio has dogs and animals on the property. Let us know at registration if your child has an allergy or fear so we can plan for it.
• In an emergency, we will call 911 if needed and then contact you. You authorize us to seek emergency care for your child if we cannot reach you.

Health, Allergies, and Art Materials

• Please keep your child home if they have a fever, vomiting, or a contagious illness in the 24 hours before class.
• Tell us about allergies, medical needs, or sensitivities at registration. We will do our best to accommodate them, but we cannot guarantee an allergen-free environment.
• Art making is messy. Students may work with paint, clay, glue, ink, and other materials that can stain. Please dress for mess.
• Some teen and adult programs may use tools such as glass cutters, soldering irons, and kilns. Students must follow the instructor’s safety rules and wear provided safety gear.

Studio Conduct

We want the studio to feel safe and welcoming for everyone. Students are expected to be kind, respect others’ work, and use materials and tools with care.

If a student’s behavior is unsafe or repeatedly disrupts the class, we will talk with the student and their parent first. If it continues, we may ask that the student be picked up or withdraw from the program. In that case, a prorated studio credit may be offered at our discretion.

Families are responsible for intentional damage to studio property.

Artwork, Photos, and Website Content

• Student artwork belongs to the student. Please collect finished work by the last day of the program, or if kiln fired clay within one week of notification.
• Some projects, such as ceramics, need extra time to dry and fire. We will let you know when they are ready.
• With your permission, we may photograph student artwork and studio activities for our website and social media, as described in our Privacy Policy.
• The text, photos, logos, and designs on our website belong to Open Window Studio. Please do not copy or reuse them without permission.

Assumption of Risk and Liability

Art activities, outdoor time, and studio tools carry some risk of minor injury, such as cuts, burns, or spills. By registering, you understand these risks and agree that you or your child will follow the instructor’s safety guidance.

To the extent allowed by Colorado law, Open Window Studio is not liable for injuries, lost or damaged personal items, or other losses, except those caused by our gross negligence or willful misconduct. Our total liability for any claim is limited to the amount you paid for the program involved.

You may also be asked to sign a separate liability waiver and medical release at registration.

These terms are governed by the laws of the State of Colorado. If a concern comes up, please contact us first so we can try to resolve it directly.

Text Messages (SMS)

Open Window Studio sends text messages about registrations and programs, such as confirmations, class reminders, schedule changes, and weather closures, to families who agree to receive texts at registration.

• To stop texts: You can cancel the SMS service at any time. Just reply STOP. After you send STOP, we will send you one message confirming that you have been unsubscribed, and you will no longer receive text messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
• For help: If you are having issues with our messages, reply HELP or email page@openwindowstudio.org.
• Frequency and costs: Message frequency varies. Message and data rates may apply for any messages sent to you from us and to us from you.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy: See our Privacy Policy for how we handle your information. We do not share or sell mobile numbers or text message consent for marketing purposes.

Changes and Contact

We may update these terms from time to time. The version posted on our website when you register applies to that registration.

Questions? Contact us:

Open Window Studio LLC
7873 St. Vrain Rd., Longmont, CO
page@openwindowstudio.org