Open Window Studio — Privacy Policy

Introduction

Effective date: October 22, 2026

Open Window Studio LLC is an independent art studio at 7873 St. Vrain Rd., Longmont, Colorado. We offer art classes, summer camps, parties, and creative programs for children, teens, and adults.

This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online registration, our emails, and our in-studio programs. By using our website or registering for a program, you agree to this policy.

Information We Collect

From parents, guardians, and adult students when you register, book a party, or contact us:

• Name, email address, phone number, and mailing address
• Emergency contacts and people authorized to pick up your child
• Billing information (processed by our payment provider — we do not store full card numbers)
• Messages, questions, and feedback you send us

About children enrolled in our programs, provided by a parent or guardian:

• Child’s name, age or birthdate, and grade
• Allergies, medical needs, or other information you share so we can keep your child safe
• Notes you choose to share about how your child learns best

Automatically, when you visit our website:

• Basic technical information such as browser type, device, pages visited, and general location (city or region)
• Information collected through cookies (see Cookies and Analytics below)

How We Use Information

We use your information only to run the studio and serve your family:

• Register students, manage class rosters, and take attendance
• Process payments, refunds, and credits
• Keep children safe, including handling allergies, medical needs, emergencies, and pickup
• Send confirmations, reminders, schedule changes, and other program updates
• Send our newsletter and announcements, if you have opted in
• Answer your questions and improve our classes and website
• Meet legal, tax, insurance, and accounting requirements

We do not sell your personal information, and we do not share it with other businesses for their own marketing.

Children’s Privacy

Our programs serve children, and we take their privacy seriously. We collect information about children only from a parent or legal guardian, and only what we need to run our programs and keep children safe.

Our website is meant for adults. We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has sent us personal information online, contact us and we will delete it.

Parents and guardians may review, update, or ask us to delete their child’s information at any time (see Your Choices and Rights). Some records, such as payment and attendance records, may need to be kept for legal or accounting reasons.

Photos and Media

We love sharing what happens in the studio. We may take photos or short videos of artwork, classes, and studio activities and share them on our website, newsletter, Instagram, and Facebook.

• We share photos of children only with a parent or guardian’s permission, given at registration
• We do not post children’s full names with their photos.
• Many of our posts focus on hands and artwork rather than faces.
• You may change your photo choice at any time by emailing us. If you ask us to remove a photo we have already posted, we will take it down from accounts we control as soon as we reasonably can.

Email Marketing and Communications

We send two kinds of email:

• Program emails — registration confirmations, receipts, reminders, schedule changes, and safety notices. You will receive these while you or your child is enrolled.
• Newsletter and announcements — new classes, camp registration dates, events, and studio news. We send these only if you opt in, and every one includes an unsubscribe link.

You can unsubscribe from marketing emails at any time with the link in the email or by contacting us. Unsubscribing does not stop program emails you need while enrolled.

• Text Messages

We collect mobile phone numbers at registration so we can send text messages about your programs. When you provide your mobile number and check the box to receive texts, you agree to receive program updates from Open Window Studio, such as registration confirmations, class reminders, schedule changes, and weather closures.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How We Share Information

We share information only with people and services that help us run the studio, and only what they need:

• Registration and payments: We use Sawyer for online registration, scheduling, payments, and program emails. When you register through Sawyer, your information is also handled under Sawyer’s privacy policy (https://www.hisawyer.com/privacy). Card payments are processed by Sawyer’s payment processor; we never see or store your full card number.
• Studio instructors: Instructors see class rosters, emergency contacts, and health or allergy notes for the students they teach.
• Email and website services: Providers that host our website and email, such as Google Workspace and WordPress.
• Professional advisors: Our accountant, insurer, or attorney, when needed.
• Legal and safety reasons: When required by law, or when needed to protect the safety of a child or anyone else.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If the studio is ever sold or reorganized, information may transfer to the new owner under this policy.

Cookies and Analytics

Our website uses cookies, which are small files stored in your browser, to make the site work and to understand how visitors use it. These tools collect general information, not your name or contact details.

You can block or delete cookies in your browser settings. The site will still work, though some features may not.

Data Security and Retention

We use reasonable safeguards to protect your information, including password-protected accounts and trusted service providers. Paper forms are kept in a secure place at the studio. No system is perfectly secure, so we cannot guarantee absolute security.

We keep information only as long as we need it to run our programs and meet legal, tax, and insurance requirements. When we no longer need it, we delete or securely destroy it.

Your Choices and Rights

You may contact us at any time to:

• See the information we have about you or your child
• Correct or update it
• Ask us to delete it, unless we must keep it for legal or accounting reasons
• Unsubscribe from marketing emails
• Change your photo permission

We will respond within 30 days. You can also update much of your information yourself in your Sawyer account.

Changes and Contact

We may update this policy from time to time. We will post the new version on this page with a new effective date, and we will email registered families about significant changes.

Questions or requests? Contact us:

Open Window Studio LLC
7873 St. Vrain Rd., Longmont, CO
page@openwindowstudio.org